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Resource Recovery & Recycling Division
2500 Michigan Ave.
Santa Monica, CA  90404


Phone: 310-458-2223
Fax: 310-264-7750

Office Hours:
To prevent the spread of COVID-19, our offices will be CLOSED to the public until further notice.

Holiday Schedule

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Missed Collection, Damaged Container or Bulky Pick-up Request

Prior to completing this form, please make sure that the following were adhered to:
  1. Containers (refuse, yard/green waste, and recycling) should be placed on the street or in the alley on you scheduled collection day with the lid facing the street and handles pointing toward your home no later than 7:00 am on the day of your collection.

  2. Containers should be placed at least two feet from other collection containers and objects such as vehicles, poles, walls, trees, street signs, and garage doors.
* Name:   

* Address:   
* Phone:  
Unit Number: 
* required fields   

Report a Missed Collection

Type of Container Missed:

Where is your container:
Date of missed collection:   

Report a Lost Container

Type of Container Lost:

Where is your container:

Report a Damaged Container

Type of Container Damaged:

Size of Damaged Container:
Describe the Damage:

After you receive confirmation from our Customer Services agent, please place your damaged container out for replacement on your regular collection day.

Request a Bulky Item Pick-up 

Please place items on public property before submitting this form.  Pick-up will generally occur within 72 hours. Please note that bulky item pick-up is limited to 5 items. 


Item(s) to be collected (please be specific):

Please email photos if available to
City of Santa Monica © 2021

200 Santa Monica Pier, Suite J, Santa Monica, CA 90401