Water Administration
1212 5th Street, 3rd Floor
Santa Monica, CA 90401

See Water Resources Contacts 
for contact information.

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HOW TO APPLY FOR NEW SERVICE

APPLICATION
New customers need to fill out an application for water, sewer and refuse service pdf.
A deposit and/or a business license and an IRS form W-9 pdf may also be required.

DEPOSIT
Per Santa Monica Municipal code 7.12.130 a deposit or a letter of credit from another utility is required from new customers. A deposit may not be required if you have had a utilities account in good standing with the City within the past twelve months. Please contact our office for the amount. You may pay the deposit with cash, check, or credit card. The deposit is returned after one year as a credit on your bill, or refunded if you move before a year's time.

BUSINESS LICENSE
If you are applying for service for a multi-family building four units or more, or a commercial property, you must have a business license number before applying for utilities service. Information regarding business licenses.
City of Santa Monica © 2017

1685 Main St., Santa Monica, CA 90401 · (310) 458-8411 · TTY (310) 917-6626