HOW TO APPLY FOR NEW SERVICE

APPLICATION
New customers need to fill out an application for water, sewer, and refuse service. 
A deposit and/or a business license and an IRS form W-9  may also be required.

REFUSE BIN / CONTAINER RENTAL APPLICATION
Please use the bin application provided for multi-family residential or commercial service. You may download a fillable PDF and e-mail it to the address listed on the form. Or print a copy, and fax the completed form to (310) 264-7750.
Refuse Bin Rental App 18-19 


DEPOSIT
Per Santa Monica Municipal code 7.12.130 a deposit or a letter of credit from another utility or landlord is required from new customers. A deposit may not be required if you have had a utilities account in good standing with the City within the past twelve months. Please contact our office for the amount. You may pay the deposit with cash, check, or credit card. The deposit is returned after one year as a credit on your bill, or refunded if you move before a year's time.

BUSINESS LICENSE
If you are applying for service for a multi-family building four units or more, or a commercial property, you must have a business license number before applying for utilities service. Information regarding business licenses.