Scooter and Bike Share Services

Shared mobility devices are a new transportation option where devices like bikes, electric bikes, and electric scooters are shared among users. They are typically enabled by technology or a mobile app, and emerging services are frequently run by private companies. Providing more low-emission mobility options can create a more diverse, convenient, and accessible transportation network that would reduce emissions and congestion, and improve the quality of life in the city. However, like with all new technologies, shared mobility devices can also pose significant challenges with regard to appropriately managing the public-right-of-way (PROW), encouraging public safety, and adapting old regulations to new business types.

To expand the diversity of transportation options in Santa Monica, and address the challenges introduced by new technologies, the Santa Monica City Council approved a 16-month Shared Mobility Pilot Program at its June 12, 2018 meeting. The pilot began on September 17, 2018, allowing four private companies (Bird, Jump, Lime, and Lyft) to provide shared mobility services in the public-right-of-way. The program will enable the City to:  

  • Develop a new area of policy, regulation, and enforcement through firsthand experience
  • Move quickly to adapt to a rapidly changing industry, but leave room to learn and adjust as appropriate
  • Test new device and service providers in a growing industry
  • Explore partnership models with private companies
  • Explore possibilities for data capture, structures, and utilization
  • Allow the City time to experiment with different management tools like “Geo-fencing” and creation of shared mobility device drop zones

In order to be able to provide flexibility and quickly adapt to changing environments and industries the Pilot Program will be facilitated through Administrative Regulations. The Administrative Regulations are subject to amendment during the Pilot Program as the City works with Operators to make data-driven decisions to deliver a safe transportation option and define effective solutions to known and identified challenges as the process evolves.

Shared Mobility Pilot Administrative Regulations: updated September 25, 2018

 

Fleet Size Adjustments

There are no Fleet Size Adjustments proposed at this time.

 

Shared Mobility FAQ

How do I sign-up to use Shared Mobility devices?

Currently the City’s Breeze Bike Share and Metro Bike Share are offered in the City of Santa Monica. To get rolling visit Breezebikeshare.com or Metro.bikeshare.net. The City selected Bird, Jump, Lime and Lyft to participate in the Shared Mobility Pilot Program. To sign up to use those systems visit their websites or mobile application on your smart phone. 

 

How do I get a Shared Mobility device?

 

Information about where shared mobility devices are available and how to find them is available on each system’s mobile app and/or website. Information about how to check out and return devices is typically provided on the devices, or on the app and/or website as well. Visit those resources for instructions particular to each system. Breeze bike share information is available also on the Transit and CityMapper apps.

 

What are the rules for riding shared mobility devices?

Rules for Riding

Electric Scooters

Bike Share Bikes: Human powered or electric

Required valid driver’s license or instruction permit

Yes

No

Age to ride

16 yrs.

16 yrs.

Age for required helmet

All Ages (effective 1/1/19, only if under 18)

18 yrs.

One person per device

Yes

Yes

Riding on the Sidewalk

Prohibited

Prohibited

Riding on 3rd Street Promenade, Pier Bridge, Ocean Front Walk, and Beach Bike Path.

Prohibited

Prohibited

Must be ridden in bike lanes

Yes

Yes

Must obey traffic laws and yield to pedestrians

Yes

Yes

 

Where to park shared mobility devices?

 

The best place to park shared mobility devices is in the “furniture zone” or the section of the sidewalk between the curb and the pedestrian through zone where street furniture, lighting, benches, utility poles, tree pits, and bicycle racks live. Never leave a device blocking sidewalks, curb ramps, ADA access, doorways, and the congested areas like the beach bike path.

 


Furniture Zone

Furniture Zone. Source: NACTO

 

What if a shared mobility device is causing an obstruction or a hazard?

If a device is causing an obstruction or hazard, or parked on your property do one of the following:

Call the Company: Call or email the company directly to ask them to come remove the device. The company’s contact information should be prominently displayed on the device and are listed below.

 

Bird: (866) 205-2442

Jump: (877) 781-4009

Lime: (888) 546-3345

Lyft: (877) 452-6699

 

Have the Device Removed: Devices that are left in the public right of way (e.g. sidewalk, crosswalk, street, curb) in a manner that presents an immediate hazard are subject to impound (an example of an immediate hazard is a device blocking a disability ramp). If a device is impounded a fee of $95 per device will be assessed to the operator to retrieve the device. If you would like to report a device, contact the City’s Public works department at: Public Works Inspection, Sr. PW Inspector Ramon Gutierrez (424) 744-0825

What should I do if I was involved in a collision or altercation and I want to file a report?

If you are involved in a collision or altercation contact the Santa Monica Police Department: 310-458-8491. If it is an emergency call 9-1-1.

 

How do I report a broken device?

If you encounter a broken device, contact the company directly to request removal of the device. The company’s contact information should be prominently be displayed on the device. If the broken device is causing an obstruction or hazard contact the City’s Public works department at: Public Works Inspection, Sr. PW Inspector Ramon Gutierrez (424)744-0825

If you have any questions about the Shared Mobility rules or pilot program contact the Mobility Division in the Department of Planning and Community Development at: kyle.kozar@smgov.net and (310)458-8341.

 

Application and Selection Process

The Shared Mobility Pilot Program participating operators were selected through a selection process established in Chapter 3.21 of the Santa Monica Municipal Code.  Click here for more information.