The opportunity for virtual building inspections is available for qualifying inspection types. This program is new and may change as processes and conditions are reconsidered. It is the contractor or homeowner's responsibility to be able to show all work performed to the building inspector, which may involve climbing ladders, crawling, opening electrical panels, moving conductors, walking on uneven surfaces, and using tape measures and other required tools. The building inspector will participate in a live video call session with the contractor / homeowner to perform the inspection(s) remotely using Microsoft Teams 

NOTE: Microsoft Teams is required for virtual call with building inspector (download app here).


Eligible Virtual Building Inspections

Virtual inspections are not currently available for all types of inspections, and may not work for the types of inspections required for your project. Factors may include inspection type, installation location, lighting, camera quality, cell phone signal, etc., but we will make every effort to accommodate qualifying requests as best as possible. Examples of eligible virtual inspection types include: 

Water heater replacement

Interior lath / shower pan / tub

Window / door replacement


Sewer laterals / cleanout

Reinspection of previously provided corrections


Roof inspections

Photovoltaic systems

Electrical panel upgrade

Patio covers

Mechanical system change-outs

Framing (minor, non-structural)

Underground piping

EV chargers (above grade)

Gas line

Water service

Wall furnace


Water re-pipe

Others (as determined by building inspector)


Virtual Building Inspection Process 

    1. Schedule your building inspection using the City's Online Inspection Scheduling System
    2. While scheduling the inspection using the online system, provide the phone number and email address of the individual that will be present and managing the inspection on behalf of the contractor or owner in the 'Comments' section.
    3. At time of inspection, the City building inspector will call the phone number provided using the Microsoft Teams virtual call service (download app here).
    4. Each inspection will begin at the street view to verify the location by showing the structure and property address. 

        • To achieve consistency, the inspection should start from the front of the property, then address and front entry verification. 

        • The inspection should continue in a clockwise direction horizontally on each floor, starting at the bottom floor and following the guidance of the building inspector.  

    5. The inspector will discuss any concerns found during the inspection with the individual managing the inspection on behalf of the contractor or owner.
    6. Once the inspection has completed and the call ends the inspector will input the inspection results into the City's permitting system and send the contractor / homeowner a Virtual Inspection Report via text (or email).
    7. The Virtual Inspection Report will indicate if inspection passes, or if not, what corrections must be made. An example of a Virtual Inspection Report is provided below. 

NOTE: The inspector may cancel/reschedule the inspection if major deficiencies in workmanship or discrepancies from the approved plans are observed during the virtual inspection. Technical issues or the inability to satisfy the inspector's requests during the virtual inspection may also result in the cancellation or rescheduling of the inspection. 

How to Prepare for Virtual Inspection

The following will be required for virtual inspection:

Download the Microsoft Team application to your wireless device

• A fully charged wireless device (e.g., iPhone, iPad, Android phone or tablet) that has provided camera access to the Microsoft Teams app

• Turn off notifications on the wireless device to avoid interruptions

• Secure a reliable internet connection

• Gather all necessary tools (e.g., tape measure, screwdriver, flashlight, level, GFCI tester, ladder, etc.) before the scheduled inspection time to have readily available at time of inspection 

• Be ready to receive and respond to the video call from the inspector at the scheduled time or timeframe. Using ear buds with a microphone greatly improves communication

• Plan as best as possible to keep the surrounding area quiet and avoid unnecessary sounds (e.g., power tools, radio, etc.) to help improve communication clarity

• Have City approved plans readily available for reference (for projects associated with approved plans)