Santa Monica’s 311 program provides easy access to all non-emergency
City services and information.
Users can submit a request, ask a question, provide feedback, or report something.
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City of Santa Monica employees are committed to excellence in customer service, striving always to do the right thing right.
Please tell us about the employee you wish to commend for providing outstanding customer service. This information will be reviewed by the City Manager's Office for special recognition from the City Manager, Department Director, or Division Manager.
Please describe what happened that made you want to recognize this employee "Doing the Right Thing Right":