City of Santa Monica - Customer Services Directory

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470 - Assessor’s Office – General Information
472 - Birth & Death Certificates
474 - Cable TV – Service Problems
476 - Consumer Complaints
478 - County Office Locations
480 - Fair Housing Protection
482 - Identity Theft
484 - Liability Claims (Against the City)
486 - Marriage Licenses
488 - Passports
490 - Small Claims Court
492 - Tenants & Landlords – Rights & Obligations
494 - U.S. Post Office (Main)
496 - Woodlawn Cemetery – General Information

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Consumer & Miscellaneous Services/Information

476 - Consumer Complaints

Federal, state and local laws protect consumers against certain unlawful business practices. The City Attorney's Office handles consumer complaints against businesses that are located in Santa Monica. For more information, call the Consumer Protection Unit at the City Attorney's Office during normal business hours at (310) 458-8336. After hours and on weekends, you may leave a message and your call will be returned on the next business day.

If your complaint involves a business located elsewhere in Los Angeles County, call the Department of Consumer Affairs at (213) 974-1452.