Council Meeting:  November 8, 2005                                                                                                                                                                                                                         Santa Monica, California

 

TO:                  Mayor and Councilmembers

 

FROM:            City Staff

 

SUBJECT:     Annual Review of the City’s Coordinated Plan for Homeless Services and Actions Related to HUD Grant Award.

 

 

Introduction

This report reviews the City’s Coordinated Plan for Homeless Services in FY 2004-05 and recommends that the City Council hold a public hearing on the Plan pursuant to Municipal Code Section 2.69.030.  It is also recommended that the Council accept grant funds in the amount of $948,907 from the U.S. Department of Housing and Urban Development (HUD) for activities in support of chronically homeless individuals addicted to alcohol.

 

Background

In 1991, City Council appointed community members to serve on a Task Force on Homelessness to study the issues and make recommendations to the City Council on strategies to address homelessness in Santa Monica.  This effort resulted in a report, A Call to Action, that laid out specific strategies that have become the blueprint for the development of homeless services in the City for the last decade and continue to guide the City’s efforts.

 

 

In 1994, the City Council adopted the Public Safety Initiative (now Municipal Code Sections 2.69.010 through 2.69.030) calling for the City to adopt a plan for homeless services, based on the following goals:

  • Effectively assist the homeless in returning to a self-sufficient status;
  • Monitor the progress of individual recipients;
  • Eliminate unnecessary duplication of services;
  • Emphasize long-term solutions to homelessness by combining housing, counseling and job training;
  • Provide non-housing services for approximately the same number of homeless individuals as can be temporarily sheltered in the City;
  • Prevent an increase, and wherever feasible, reduce, overall City expenditures relating to homeless services; and
  • Impose reasonable time limits on the provision of services to the same individuals.

 

The City’s current Plan is incorporated into the City’s FY 2003-06 Community Development Plan and in the Consolidated Plan for FY 2000-05 required by the U.S. Department of Housing and Urban Development (HUD).  

 

The Public Safety Initiative also requires the City Council to conduct an annual review of the City’s progress in meeting the goals established by the Initiative, and hold a public hearing to assess:

  • The impact of the City’s homeless population on other residents of the City;
  • The effectiveness of the delivery of services to the homeless by the City and various social service agencies;
  • The cost of those services; and

·        The changes which should be made in the Plan in order to carry out its primary goals and objectives.

 

Notice of a public hearing for November 8, 2005, was placed in the Santa Monica Daily Press, Santa Monica Mirror, www.surfsantamonica.com, and posted on the City’s website.

 

 

Discussion

 

Strategies in Place to Achieve the Initiative Goals

The City of Santa Monica funds a comprehensive range of homeless services that:  assist homeless people in transitioning from the streets to self-sufficient status through permanent housing and employment; eliminate unnecessary duplication of services; and emphasize long-term solutions to homelessness.  This continuum of care model begins with outreach and emergency services, includes intake and assessment (which encompasses case management and supportive services), and leads to emergency shelter, transitional housing and permanent housing.  The continuum concludes with aftercare services that build in the supports needed so that individuals can sustain the significant progress they have made. 

 

CONTINUUM OF CARE

Outreach  ¢  Emergency/  ¢  Intake &       ¢  Emergency ¢  Transitional  ¢  Permanent ¢  Aftercare

                        Day Services      Assessment   Shelter              Housing              Housing           Services

­  Food               |______________________________________________|   |________|

­ Clothing                                               |                                                                          |                          

        ­ Showers                      ­ Coordinated Case Management                                  ­ Job Retention

        ­ Lockers                        ­ Intake and Assessment                                                  ­ Support Groups

        ­  Mailing Address           ­ Benefits Advocacy (e.g., GR, SSI)                                ­ Counseling            

        ­  Crisis Intervention       ­ Mental Health Services                                                  ­ Mentoring

         ­ Information and           ­ Health Services

            Referrals                       ­ Drug & Alcohol Intervention

                                                    ­ Money Management

                                                    ­ Job/Skills Training

                                                    ­ Employment Search Assistance

                                                    ­ Employment Placement

                                                    ­ Housing Search Assistance

 

 

In FY 2004-05 the City funded nine homeless agencies: Chrysalis, the CLARE Foundation, New Directions, Ocean Park Community Center, St. Joseph Center, Step Up on Second, The Salvation Army, Upward Bound House, and the Westside Food Bank.  As a condition of City funding, these agencies develop Grantee Program Plans that specify how delivered services will address the continuum and effectively assist homeless individuals in obtaining greater self-sufficiency.  City staff monitors the delivery of services and client progress through site visits and the regular review of reports including program outcomes. 

 

A computerized case management system also advances the goals of the Plan by tracking clients’ progress at the individual, program and aggregate levels; monitoring unnecessary duplication of services; measuring the unduplicated number of persons served; and tracking outcomes across programs to determine aggregate benchmarks of self-sufficiency, e.g., permanent housing and employment placements.   

 

Effectiveness of the Continuum of Care

In FY 2004-05, a total of 2,861 homeless persons in Santa Monica were provided with case management, temporary housing, addiction recovery, mental health services, and employment assistance through the homeless programs funded by the City.  Of those who received services, slightly over half (52%) were male and 48% were female.  613 (21%) were children.  Of the 2,248 adults, 459 (20%) were identified as chronically homeless[1].  Through the support of the City-funded services, 874 homeless persons (39%) received emergency or transitional housing, and 309 people (14%) transitioned into permanent housing during the course of the year. In addition, 547 adults (25%) found and maintained jobs leading to self-sufficiency. 

Homeless Services Outcomes

FY 2001-02 through FY 2004-05

 

 

FY 2004-05

FY 2003-04

FY 2002-03

FY 2001-02

 

No.

Served

%

Placed

No.

Served

No.

Served

%

Placed

%

Placed

No.

Served

%

Placed

Total SM-funded Program Participants

(A participant is an adult)

2,248

N/A

2,188

N/A

2,773

N/A

2,566

N/A

Placements in permanent housing

309

14%

339

15%

433

16%

244

10%

Placements in transitional housing

342

15%

405

19%

413

15%

337

13%

Placements in emergency shelter

532

24%

626

29%

474

17%

436

17%

Placements in permanent employment

351

16%

397

18%

437

16%

230

9%

Placements in temporary employment

196

9%

210

10%

245

9%

208

8%

 

The decrease in the annual number of persons placed in permanent housing continued in FY2004-05 (309:339, 9%), but was not as steep as the decline from FY2002-03 to FY2003-04 (339:433, 22%).  This decrease continues in spite of the diligent efforts of homeless service providers to find permanent housing for clients, underscoring the competitive rental housing market in Santa Monica and the Westside.  New initiatives such as the Chronic Homeless Project prioritize permanent housing placements for a smaller, targeted group of clients.

 

Transitional housing and emergency shelter placements were down slightly as well, reflecting longer stays in those types of facilities due to the difficulties in finding permanent housing.  The proportion of persons placed in permanent and temporary employment (25%) remained comparable to levels in FY 2003-04 (28%) and FY 2002-03 (25%).

 

New Strategies in FY 2004-05

 

In FY2004-05, steps were taken to identify and implement new strategies in the continuum of care, recognizing that while the continuum of care is assisting significant numbers of homeless persons, the chronically homeless continue to live on the streets for extended periods of time despite the services available.  This has been the experience across the region and nationwide, and this realization has shaped Federal policy and funding for homeless programs for the last several years. The prevalence of chronic homelessness in Santa Monica – estimated to be 20% of the adult homeless population[2] – has resulted in challenges to meeting two of the goals set out by the Plan.  The City of Santa Monica provides non-housing services to more persons than can be temporarily housed in the city; and, while individual programs may place reasonable time-limits on the provision of services to the same individuals, some chronically homeless persons are accessing services for extended periods of time.

 

 

In FY2004-05, the following new strategies were identified, advanced or implemented to improve homeless service delivery and address the issue of chronic homelessness in Santa Monica. These initiatives are more fully described in Attachment I.

  • The Chronic Homeless Project was initiated to more effectively target service to those chronically homeless persons most difficult to reach.  To date, 25 people have been enrolled and 13 persons are off the streets.

 

  • Best Practice Research was conducted regarding a range of approaches established across the country to serve the chronically homeless population. This research has already led to program innovations.

 

  • Regional Efforts to Address Homelessness included the Bring Los Angeles Home planning process spearheaded by the Los Angeles Homeless Services Authority; planning efforts to create housing for chronically homeless veterans at the West Los Angeles VA Campus; planning for a regional psychiatric urgent care center; and bringing issues related to homelessness before the Westside Council of Governments.

 

  • Funding Applications for Additional Resources for Permanent Supportive Housing in the amount of over $2.6 million dollars were submitted by the City in FY 2004 – 05.

 

 

Impacts of Homelessness

 

In spite of the significant achievements made by homeless persons availing themselves of Santa Monica’s network of services, the impact of homelessness in Santa Monica remains a top community concern.  In the Santa Monica 2005 Resident Survey conducted in January, 2005, 39% of residents listed homelessness as the most important issue facing the City, making homelessness the top concern cited in the survey.  Fifty three percent said the City was spending too little or the right about on services for the homeless, 17% said the City was spending too much, and 25% didn’t know.

 

Calls for service and complaints related to homelessness are received and handled through multiple City offices in various locations.  During FY 2004-05, the Santa Monica Police Department’s Homeless Liaison Project (HLP) Team made 2,575 contacts with homeless persons and the Fire Department’s paramedics responded to 1,392 calls involving homeless persons (both of these numbers represent duplicated contacts).  Homeless-related complaints to the City Manager’s Office, City Council Office and the Department of Community and Cultural Services focused on persons gathering in the downtown and beach areas; prolonged and heavy use of some parks by homeless people; people using public restrooms for bathing and washing clothes; people roaming alleys to gather cans and bottles from recycling containers; and people sleeping on private property, and in public parks, parking structures and alleys.  Concern about public parks - particularly Reed, Palisades and Memorial Parks - has focused on the inability of the broader community to access open space due to the significant monopolization of scarce open space by homeless people with their belongings. 

 

In FY 2004-05, progress was made on issues relating to the impact of homelessness on public health and safety and open space, including: adopting ordinances regarding rules for using community meeting rooms and public restrooms; coordinating efforts to encourage homeless persons using parks and open space to avail themselves of services and encouraging feeding programs to relocate to indoor service locations; establishing a Council-approved Community Priority and Work Plan regarding homelessness that includes the authorization of new HLP team officers, park rangers and Human Services staff; and releasing a Request for Qualifications for “Leadership on Homeless Initiatives”.  These actions are more fully described in Attachment I.

 

Cost of Services

In FY 2004-05, the City budgeted $1,823,391 to fund existing non-profit homeless services.  (This does not include a HUD Supportive Housing Program grant, as the City acts as a pass-through agent for those funds, but does include Community Development Block Grant and Prop A funding.)  This amount is the same as that budgeted in FY 2003-04.  For every dollar allocated to homeless service providers from the City’s General Fund, the non-profit organizations leveraged an additional $2.87 in non-City funding.  Additional programs within the continuum of care operate without financial support from the City.  As shown in the following chart, City General Fund support for operating costs related to the continuum of care has not increased substantially over the past decade.

The Chronic Homeless Project, and staff efforts regarding best practice research, planning for a psychiatric urgent care facility, working on regional approaches, addressing open space and public health and safety issues, and grant writing to secure additional resources occurred without the allocation of additional resources in the City’s FY 2004-05 Budget.

 

 

 

Strategies for FY 2005-07

The key strategies to address homelessness for the next two years are summarized below:    

·        Expansion of the Chronic Homeless Project – It is anticipated that an additional 40-50 participants will be added to the Chronic Homeless Project over the next two years (for a total of 65 – 75 participants by the end of FY2006-07), with the goal of placing 30 – 40 persons into permanent housing by June 30, 2007 (in addition to the 10 already placed).  Service expansions include the Serial Inebriate Outreach Project, which was implemented in July, 2005.  Through this program, CLARE Foundation staff is conducting jail outreach and voluntary substance abuse counseling at the Santa Monica Jail to serial inebriates.  When successfully stabilized, many of these persons will be eligible for the rental assistance funded by the HUD award described below.  A “Housing First” approach may be piloted for a limited number of Chronic Homeless Project participants. This approach immediately provides permanent housing for chronically homeless individuals with ongoing assertive case management.  In FY2005-06, the City Council approved a General Fund enhancement of $256,554 to expand the Project, and $178,560 in existing HOME funds were re-allocated for rental subsidies.

 

·        Housing for People Who Are Homeless and Addicted to Alcohol Grant – The expansion of the Chronic Homeless Project will be further facilitated by a $948,907 grant awarded to the City in September, 2005 from the U.S. Department of Housing and Urban Development.  The grant will provide rental subsidies for 30 of the Project’s chronically homeless individuals who are addicted to alcohol.  This funding was awarded through a highly-competitive national application process. Proactive efforts in FY2004-05 to establish the Chronic Homeless Project, and the City Council’s subsequent allocation of additional resources to expand it in FY2005-06, were fundamental to the success of the City’s application.  The grant is renewable annually after the initial 24-month term.

 

  • Comprehensive System and Program Evaluation - City staff will be conducting a comprehensive, quantitative and qualitative evaluation of homeless service delivery in Santa Monica to bolster existing strengths, fill gaps, improve coordination and leverage resources at the system level. Integrating new and innovative approaches to serving the chronically homeless into the existing service delivery system and recommending a five-year action plan is also a goal of the evaluation. In August, City staff met with homeless service providers to solicit input on the evaluator’s scope of work. Service providers will be informed and involved throughout the process. A Request for Qualifications was released in October 2005 and a final report will be completed by the summer of 2006. Because this evaluation will be important for informing future funding decisions, and evaluations of other grantee programs are occurring along a similar schedule, staff has proposed that City Council extend the City’s grant funding cycle for local non-profit organizations for an additional year.

 

  • Regional Approaches to Homelessness:   The City will continue to build on regional efforts to address homelessness.  This includes participating in the planning process for a psychiatric urgent care facility; working closely with the Los Angeles Homeless Services Authority to complete the Bring Los Angeles Home Report and begin the implementation of recommended strategies; following through on the next stage of the development of long-term, therapeutic supportive housing for chronically homeless veterans at the West Los Angeles VA Campus; working with the Westside Council of Governments; and advocating for a regional, year-round shelter on the Westside.  The City Council approved $200,000 in FY2005-06 to support the creation of effective and aggressive leadership to support these and other regional efforts.

  

  • Review of Ordinances/Coordination of Service with First Responders, Law Enforcement and the Criminal Justice System:  Staff from various City departments, including the City Attorney’s Office, Police, Community and Cultural Services and Environmental and Public Works Management continue to review City ordinances for effectiveness and enforceability, consider revisions or new ordinances as appropriate, and assess application of ordinances to ensure public safety and the balanced use of public spaces.  Key areas of focus include:  the outdoor public distribution of food; intensive and exclusive use of open space areas by homeless people; access to community facilities such as Miles Playhouse and the Senior Recreation Center; unattended property in parks and parkways; and camping in parks.

 

An outcome of the Chronic Homeless Project has been better integration of and coordination between first responders such as the HLP Team and paramedics with Human Service Division staff and homeless service providers. This increased coordination has lead to better service delivery to chronically homeless clients, better communication between stakeholders, and the coordination of outreach and enforcement approaches to open space issues. This continued coordination will be crucial to the success of the Chronic Homeless Project as well as the enforcement of City ordinances.  Focusing on increased enforcement in the City’s open spaces, the Council approved 2 new HLP Team Officers and 7 additional Park Rangers in the current year’s Budget. The integration of the criminal justice system into this framework has already begun through linkages with existing drug courts. The expansion and implementation of a homeless court and mental health court are also strategies to be pursued throughout the next two years.

 

  • Increased Supportive Housing:  Within the next two years, at least two new supportive housing developments are scheduled to open in Santa Monica.  The OPCC Cloverfield Boulevard project, approved by the Council in August 2003, is tentatively scheduled to open in 2006, and will provide up to 55 beds for chronically homeless people.  In December 2004, Step Up on Second acquired property at 1548 5th Street for a proposed 46-unit residential development similar to their existing facility on 2nd Street. In FY2004-05 the City applied for $1.7 in new Shelter Plus Care funding through LAHSA for this project.   Step Up on Second is currently proceeding with community outreach and design development.  These new housing resources will address Santa Monica’s most chronic and disabled homeless population.

 

In addition, the Corporation for Supportive Housing (CSH) has agreed to provide technical assistance, at no cost to the City, to the Community and Cultural Services and Resource Management Departments to identify best practice models of permanent supportive housing that would be appropriate for the City-owned property such as1616 Ocean Avenue.  CSH will also provide recommendations regarding the specific action steps to implement appropriate housing models. 

 

  • Improved Access Center:  In conjunction with the renovation of the Big Blue Bus campus, the OPCC Access Center now located on Colorado Avenue will relocate next to SAMOSHEL on Olympic Boulevard. The successful transition of operating responsibility for SAMOSHEL from the Salvation Army to OPCC was completed in September, 2005.  The Access Center will combine with the SHWASHLOCK Program (showers, washers, lockers) to ensure a very well organized point of entry for homeless services.  This new facility for existing services will enable OPCC to link to volunteer food distribution groups as well as provide space for mental health and other County public services staff to more efficiently provide stabilizing services to homeless clients.

 

  • Best Practice Research:  Staff will continue best practice research that will enhance the implementation of all of the strategies above.  Specifically, staff will focus on methodologies for measuring the cost savings related to moving homeless persons from the streets into housing.  In addition to improving the measurement of City costs relating to police and fire, other service delivery costs (including costs to the health and mental healthcare systems) can be measured and compared for individuals before and after placement in permanent supportive housing.  Other areas of focus will include best practices regarding the balanced use of open space; linking feeding programs with services; potential changes in Federal, state and regional laws, regulations and systems, as well as incentives, that will lead to a fair share approach across jurisdictions; and other new programmatic approaches, especially to assisting the chronically homeless in moving into stable, supportive housing.  Two additional Human Services Division staff positions were funded in the current year’s Budget to increase the City’s capacity for regional planning, implementation of best practices and support for the Council’s legislative and advocacy directives.

 

 

Budget/Financial Impact

Reviewing this report and holding the public hearing does not have budgetary or financial impact.

 

The first annual payment under the $948,907 funding award to the City from U.S. Department of Housing and Urban Development Housing for People Who are Homeless and Addicted to Alcohol grant must be incorporated into the City of Santa Monica FY2005-06 Budget.  Revenue of $474,453 for year 1 should be recorded in account 20262.403720.  Expenditures in the amount of $474,453 should be appropriated to the following accounts:

                                                012627.561501        $433,440

                                                012627.561502            21,672

                                                012627.561503            19,341

                                                TOTAL                        $474,453

 

Expenditure and revenue budgets in the amount of $474,454 will be appropriated into the City of Santa Monica FY2006-07 Budget.

 

Recommendation

City staff recommends that the City Council:

1)     hold a public hearing to gain input on the FY2004-05 annual review of the City’s Coordinated Plan for Homeless Services and receive and file this report;

2)     accept the U.S. Department of Housing and Urban Development Housing for People Who are Homeless and Addicted to Alcohol grant of $948,907; and,

3)     approve the revenue budget changes and appropriate the expenditure budget increases as outlined in the Budget/Financial Section of this report.

 

Prepared by:        Barbara Stinchfield, Director of Community and Cultural Services

                              Mona Miyasato, Acting Human Services Manager

                              Stacy Rowe, Human Services Administrator

                              Setareh Yavari, Senior Administrative Analyst – Homeless Services

                              Julia Brown, Administrative Analyst – Homeless Services

 

Attachment I:        Accomplishments in FY2004-05


Attachment I – Accomplishments in FY2004-05

 

The following provides detailed information on the strategies that were identified, advanced or implemented to improve homeless service delivery and address the issue of chronic homeless in Santa Monica in FY2004-05:

 

·    &nb