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We answer questions and take complaints about all Santa Monica businesses, and we help make sure that they obey the law.

You should always try to resolve your complaint directly with the business first. If this doesn’t work, write the owner a demand letter. If they still don’t resolve your complaint, contact us. Remember to keep copies of all receipts and letters!

Fact Sheets (PDF)

Helpful Links

Shopping Smart

Charitable solicitors

Towing Companies

Unauthorized practice of law

Calif. Dept. of Consumer Affairs

Auto Repair Bureau

Charities Info

State Contractors Board

Do Not Call Registry

L.A. Dept. of Consumer Affairs

Internet Fraud Info Center

Privacy Rights Clearinghouse

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This page was last modified on 08/28/2007

City of Santa Monica · 1685 Main St., Santa Monica, CA 90401 · (310) 458-8411 · TTY (310) 917-6626
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